What Internet Speed Do I Need for Netflix?
Get the right plan with the right speed Streaming services are becoming more and more popular. But what internet speed do you need for Netflix and other services? It’s important to understand the...
View ArticleCopyright infringement: What is it?
Staying safe on the internet We would like to remind you about the serious consequences of copyright infringement on our broadband network. Copyright infringement refers to the unauthorized use of...
View ArticleGood internet speed for gaming
Check your need for speed with our guide to the right internet connections for online gaming When it comes to gaming online, choosing the right internet connection is essential. Whether you’re eying a...
View ArticleWhat’s a good internet speed for streaming?
What nbn® speed do I need for streaming? You’re probably subscribed to at least one of the few dozen streaming services currently available in Australia. And it’s likely there are multiple people...
View ArticleWhat is latency in internet speed?
Lag in streaming or gaming: our guide to what’s happening and how to fix it. Latency, ping, buffering, and lag in live-streaming and gaming are words that are often used interchangeably (and usually...
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Swoop press release – nbn® 1000
Eight hundred more East Coast towns and suburbs to be eligible for Swoop’s new nbn® 1000 plan this year On Australia’s East Coast, hundreds of thousands more households and businesses will soon be...
View Articlenbn® speeds explained
In this guide, find out everything you need to know about nbn® speeds In Australia, you can choose from a range of different internet speeds on the nbn® to suit your needs. Read on as we discuss the...
View ArticleFTTP explained
Here’s everything you need to know about the nbn® FTTP You’ve probably heard of it, you might even have it – but what is Fibre-to-the-Premises (FTTP)? And why is FTTP in Australia so popular? Check...
View ArticleFTTP upgrade
Are you eligible to upgrade to FTTP with the nbn® FTTP rollout? Good news: if you don’t already have FTTP at your premises, you’re probably eligible for an FTTP upgrade now or in the near future. NBN...
View ArticleNBN v ADSL
nbn® vs ADSL – a guide to home internet ADSL and nbn® are the most common internet connections – but do you know which one is which? In Australia, there are various options for home internet, with the...
View ArticleHow to speed up wifi
Ten ways to speed up your Wi-Fi Struggling with slow Wi-Fi? Discover how to speed up your Wi-Fi with these ten practical steps. There’s nothing more annoying than slow, glitchy Wi-Fi in your home or...
View ArticleHow to switch internet providers
5 essential steps to make it easier Not happy with your current internet provider? Or maybe you’ve spotted one of our low-cost plans, or one with better benefits. Whatever you’re looking for, it’s...
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Closing the gender pay gap at Swoop
Employer statement on Gender Pay Gap: Swoop Telecommunications A message from Sherene Shridhar, Chief People Officer. As the Chief People Officer at Swoop Telecommunications, I take our commitment to...
View ArticleGood internet speed for gaming
Check your need for speed with our guide to the right internet connections for online gaming When it comes to gaming online, choosing the right internet connection is essential. Whether you’re eying a...
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BYO Modem – TP-Link Archer VR900 (HFC, FTTP, FTTC, & FW)
STEP 1 – Connect to your modem via Wi-Fi or Ethernet Ensure that Wi-Fi is enabled on the device you are using to access your modem (e.g. computer/laptop/smartphone/tablet). If you are using a...
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BYO Modem – Telstra Smart Modem (DJA0230) (HFC, FTTP, FTTC, & FW)
STEP 1 – Connect to your modem via Wi-Fi or Ethernet Ensure that Wi-Fi is enabled on the device you are using to access your modem (e.g. computer/laptop/smartphone/tablet). If you are using a...
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BYO Modem – Telstra Gateway F@st 5355 (HFC, FTTP, FTTC, & FW)
STEP 1 – Connect to your modem via Wi-Fi or Ethernet Ensure that Wi-Fi is enabled on the device you are using to access your modem (e.g. computer/laptop/smartphone/tablet). If you are using a...
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BYO Modem – TP-Link VR300 (HFC, FTTP, FTTC, & FW)
Step 1 – Reset your modem Before you can set your modem up with your new Moose Mobile NBN settings you will need to a reset of the modem. To do this, use a pin to push the button in the small Reset...
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BYO Modem – TP-Link TD-W9970 (HFC, FTTP, FTTC, & FW)
STEP 1 – Connect to your modem via Wi-Fi or Ethernet Before you can update any settings, you will first need to reset the TP-Link TD-W9970 modem to its factory settings. To do so, with the device...
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BYO Modem – TP-Link VR1600v (HFC, FTTP, FTTC, & FW)
STEP 1 – Connect to your modem via Wi-Fi or Ethernet Ensure that Wi-Fi is enabled on the device you are using to access your modem (e.g. computer/laptop/smartphone/tablet). If you are using a...
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