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Closing the gender pay gap at Swoop

Employer statement on Gender Pay Gap: Swoop Telecommunications A message from Sherene Shridhar, Chief People Officer.  As the Chief People Officer at Swoop Telecommunications, I take our commitment to...

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nbn® moving house

nbn® moving home guide There’s plenty to consider when you’re preparing to move house, and getting your nbn® to move with you too often gets forgotten.  Make sure you’re connected as soon as you’ve...

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What is my Service Class and what does it mean?

nbn® Service Classes The ‘Service Class’ (or ‘Property Class’ for OptiComm customers) for your location is a way for the network provider to categorise and define how the internet is delivered to your...

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nbn® connection new house

Get your new home connected with nbn® Building your own home is an exciting adventure, but it comes with lots to think about. This includes what internet connection is available, and how to connect...

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Australian internet usage

Over the past decade, household data consumption in Australia has seen an exponential increase, driven by technological advancements, evolving consumer behaviour, and a significant rise in connected...

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nbn® Business Fibre Zones

Grow your business with nbn® Business Fibre Zones Have you heard of the nbn® Business Fibre Initiative? If you’re a business owner, this is something worth knowing about. Read on to find out more....

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Fast internet

What fast internet means to small business For small businesses in 2025, fast internet is a non-negotiable. Across all industries, an online presence and customer connectivity are critical, and fast...

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nbn® Fixed Wireless speed upgrade

Exciting news for those on the nbn® Fixed Wireless network: we’ve boosted speeds on our most popular plan! Our nbn® Fixed Wireless Plus plan has been lifted from up to 75/10 Mbps to up to 100/20 Mbps...

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What is an nbn® AVC ID

An AVC ID, or Access Virtual Circuit Identifier, is a unique 15-character code assigned to every active nbn® broadband connection. This identifier is used by NBN Co and service providers to secure,...

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Gigabit router

Do you need a gigabit (1 GB) router? As the fibre internet rollout progresses across Australia, more households and businesses are upgrading their connections to gigabit internet. To better handle...

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nbn® new development charge

Understanding the nbn® Co new development charge If you’re moving into a newly built home or apartment and signing up for an nbn® service, you might come across something called the “new development...

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What is HFC nbn®?

Hybrid Fibre Coaxial Internet Explained If you’re getting connected to the nbn®, you might find yourself hooked up to an HFC (Hybrid Fibre Coaxial) connection. This type of connection uses the...

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nbn scam calls

How to protect yourself from nbn® scam calls At Swoop, keeping our customers informed and safe is just as important as delivering fast, reliable internet. Unfortunately, scams impersonating nbn...

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What is dark fibre

Everything you need to know about dark fibre When it comes to business internet, you’ve probably heard a lot about speed, bandwidth and reliability. But if you’re a growing company with high data...

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