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Closing the gender pay gap at Swoop
Employer statement on Gender Pay Gap: Swoop Telecommunications A message from Sherene Shridhar, Chief People Officer. As the Chief People Officer at Swoop Telecommunications, I take our commitment to...
View Articlenbn® moving house
nbn® moving home guide There’s plenty to consider when you’re preparing to move house, and getting your nbn® to move with you too often gets forgotten. Make sure you’re connected as soon as you’ve...
View ArticleWhat is my Service Class and what does it mean?
nbn® Service Classes The ‘Service Class’ (or ‘Property Class’ for OptiComm customers) for your location is a way for the network provider to categorise and define how the internet is delivered to your...
View Articlenbn® connection new house
Get your new home connected with nbn® Building your own home is an exciting adventure, but it comes with lots to think about. This includes what internet connection is available, and how to connect...
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Australian internet usage
Over the past decade, household data consumption in Australia has seen an exponential increase, driven by technological advancements, evolving consumer behaviour, and a significant rise in connected...
View Articlenbn® Business Fibre Zones
Grow your business with nbn® Business Fibre Zones Have you heard of the nbn® Business Fibre Initiative? If you’re a business owner, this is something worth knowing about. Read on to find out more....
View ArticleFast internet
What fast internet means to small business For small businesses in 2025, fast internet is a non-negotiable. Across all industries, an online presence and customer connectivity are critical, and fast...
View Articlenbn® Fixed Wireless speed upgrade
Exciting news for those on the nbn® Fixed Wireless network: we’ve boosted speeds on our most popular plan! Our nbn® Fixed Wireless Plus plan has been lifted from up to 75/10 Mbps to up to 100/20 Mbps...
View ArticleWhat is an nbn® AVC ID
An AVC ID, or Access Virtual Circuit Identifier, is a unique 15-character code assigned to every active nbn® broadband connection. This identifier is used by NBN Co and service providers to secure,...
View ArticleGigabit router
Do you need a gigabit (1 GB) router? As the fibre internet rollout progresses across Australia, more households and businesses are upgrading their connections to gigabit internet. To better handle...
View Articlenbn® new development charge
Understanding the nbn® Co new development charge If you’re moving into a newly built home or apartment and signing up for an nbn® service, you might come across something called the “new development...
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What is HFC nbn®?
Hybrid Fibre Coaxial Internet Explained If you’re getting connected to the nbn®, you might find yourself hooked up to an HFC (Hybrid Fibre Coaxial) connection. This type of connection uses the...
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nbn scam calls
How to protect yourself from nbn® scam calls At Swoop, keeping our customers informed and safe is just as important as delivering fast, reliable internet. Unfortunately, scams impersonating nbn...
View ArticleWhat is dark fibre
Everything you need to know about dark fibre When it comes to business internet, you’ve probably heard a lot about speed, bandwidth and reliability. But if you’re a growing company with high data...
View ArticleHigh speed nbn® upgrades are coming
Get up to speed on the new speeds! nbn® Fastnbn® SuperFastnbn® UltraFastHome HyperFastHome HyperFast*Business/ProCurrent Speed100/20Mbps250/25Mbps1000/50MbpsNANANANew...
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